For ARC/IATA travel agencies
Every booking watched. Every drop caught.
Farewatch monitors your entire portfolio of PNRs daily. When a fare drops on a flexible ticket, we verify eligibility automatically and surface the opportunity for your agent to approve and reissue in your GDS: no spreadsheets, no manual repricing runs.
£650/month per agency · 14-day free trial · cancel any time
Daily
Every active PNR repriced against its exact itinerary
Shared
One price check covers every booking on the same flight
Full audit
Every check and agent action logged, append-only
Agencies on Farewatch
- Agency logo 01
- Agency logo 02
- Agency logo 03
- Agency logo 04
- Agency logo 05
Placeholder slots. Named agency logos go here once each account has agreed to be listed.
00,000
PNRs repriced
Live figure to be supplied before launch
£000,000
Credit recovered to date
Live figure to be supplied before launch
200
PNRs per CSV import
Bulk import, no GDS integration needed to start
“[ Agency quote: how many PNRs are under watch, what the reissue fee income looked like in the first quarter, and how the audit log helped in a dispute. ]”
Testimonial slot. Published only once the agency has approved the wording and attribution.
How it works
01
Import your bookings
Add PNRs manually or upload a CSV. Farewatch reads the itinerary, fare paid, cabin class and ticket date. No GDS API integration required to start.
02
We monitor every fare, every day
Each active booking is repriced daily against the same itinerary. Farewatch checks eligibility rules (ticket flexibility, change fees, flown segments) before surfacing anything.
03
Your agents approve and reissue
When a qualifying drop is found, you see the net saving, the current fare, and a checklist. One click to approve. Your agent reissues in their GDS. Full audit log for every action.
The agent view
Your opportunity queue, ranked by net saving.
Agents see what is claimable today and nothing else. Approve or dismiss with a reason. Every decision lands in the audit log.
418
Active PNRs
3
Awaiting approval
£1,046
Claimable in queue
176
Shared price checks
| PNR | Itinerary | Fare class | Paid | Net saving | Eligibility | Action |
|---|---|---|---|---|---|---|
| XR7T2Q | AA107 LHR → JFK · 14 Sep | J, flexible | £4,890 | £710 | Passed all checks | Approve |
| LK4M8P | UA935 LHR → SFO · 02 Oct | Y, flexible | £1,240 | £214 | Passed all checks | Approve |
| QT9WB1 | AS1148 SEA → ORD · 21 Sep | Y, flexible | £486 | £122 | Passed all checks | Approve |
| HD2Z5V | DL402 LHR → ATL · 19 Sep | Basic Economy | £680 | £0 | Fare rules exclude rebooking | Filtered out |
| RB6N3C | B6621 BOS → LAX · 05 Nov | Y, flexible | £412 | no change | Watching | Watching |
Agents never see a fare drop that failed an eligibility check, only the reason it was filtered out.
Agency dashboard. Interface shown with illustrative PNRs, not a customer account.
What is included
Whole-portfolio monitoring
Every ticketed booking, not a sampled handful. Watches on the same flight share one price check, so adding bookings on routes you already cover costs nothing extra.
Manual and CSV import
Add bookings one at a time or bulk-import up to 200 PNRs at once.
Eligibility engine
Like-for-like checks, change-fee offset, flown-segment detection: automated before anything reaches your agents.
Opportunity queue
Agents see net savings ranked highest first. Approve or dismiss with a reason. Nothing slips through.
Immutable audit log
Every fare check, every agent action, every claim filed: append-only and timestamped. Your documentation in a dispute.
Role-based access
Admin, agent, and viewer roles. Admins configure; agents act; viewers report. Principle of least privilege built in.
ROI calculator
Work out what a portfolio like yours is worth.
Every input below is yours to set. Farewatch does not publish drop rates or averages, so the defaults are neutral starting points, not claims. Put your own numbers in.
Your assumptions
Drag to your own experience. Nothing here is a Farewatch estimate.
The fee your agency already charges to reissue a ticket.
Farewatch charges the agency a flat £650/month. There is no success fee on the agency plan: the recovered value goes to your client as airline credit, and the reissue fee is yours.
On your numbers, per month
An arithmetic model of your own inputs, not a forecast. What any ticket can recover depends on its own fare rules, and many recover nothing at all.
Security and audit
Built to be defensible.
Your compliance team will ask three things: what data you hold, who can act on it, and what you can prove afterwards. Here are the answers.
- No airline or GDS credentials
- Farewatch works from what is already on the ticket: itinerary, fare paid, cabin class, ticket date. It holds no airline password, and there is nowhere in the system to put one. Your agents reissue in their own GDS, under their own credentials.
- Append-only audit log
- Every price check, eligibility decision, approval, dismissal and claim is written once, timestamped, and never edited or deleted. Export the log for any date range when a client or an airline queries a reissue.
- Least privilege by role
- Admins configure the account and manage users. Agents act on the queue. Viewers report and can approve nothing. Each action in the log carries the user who took it.
- Nothing is filed automatically
- A qualifying drop produces a prepared claim and a notification. An agent approves it before anything reaches the airline, and the reason for a dismissal is captured too.
- Independent of the airlines
- Farewatch is not affiliated with, endorsed by, or acting as agent for any airline. It reads published fare rules and tells you when they work in your client's favour.
Pricing
Agency plan
£650 /month per agency
14-day free trial · cancel any time
- Whole-portfolio monitoring, with a monthly check allowance
- Full team access (all roles)
- CSV import and manual entry
- Complete audit log
- Email notifications on new opportunities
ARC/IATA accreditation required. 14 days free, then £650/month per agency.
Watching your own flight instead?
Individual travellers pay £10/month with the first week free, plus a 10% success fee on anything recovered above £100. The first £100 is always yours, and recoveries of £100 or less carry no fee at all.
See the traveller planWhat happens when nothing is recovered?
Plenty of tickets never drop, and plenty of fare rules exclude a rebook. You still see every check in the log, and the eligibility reason for anything filtered out. The agency subscription is a flat fee, so a quiet month costs you no more than a busy one.
Read the FAQBook a demo
Twenty minutes on your own PNRs.
Send us the shape of your portfolio and we will walk you through the agency dashboard: import, the eligibility engine, the opportunity queue, roles and the audit log. Bring your compliance questions.
Not ready for a call? The agency FAQ covers accreditation, pricing, roles, and what the audit log gives you in a dispute.
Start recovering fares for your clients today.
14 days free, then £650/month per agency. Cancel any time. ARC/IATA accreditation required.